Privacy & Policy

Privacy Policy for synchedai.com

Last Updated: 09/12/2025

This Privacy Policy describes how synchedai.com collects, uses, and shares your personal information when you visit or make a purchase.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that you provide directly to us and information about your use of the Site automatically.

Information You Provide Voluntarily:

Contact Information: When you contact us via a form, email, or subscribe to our newsletter, we collect your name and email address.

Account Information: If you create an account, we collect your username, password, and other details you provide.

Payment and Purchase Information: If you make a purchase, we collect information necessary to process your payment, such as your shipping address, phone number, and credit/debit card details. Please note that we use a thirdparty payment processor (e.g., Stripe, PayPal) and do not store your full credit card details on our servers.

 Communications: Any other information you choose to provide when you communicate with us.

2. How We Use Your Information

We use the information we collect for the following purposesTo provide, operate, and maintain our Site.

To process and complete your transactions and send you related information, including purchase confirmations and invoices.

To communicate with you, including responding to your comments, questions, and requests.

To send you technical notices, security alerts, and support messages.

To send you marketing and promotional communications (where you have given your consent to do so).

 To analyze how you use our Site and improve its content and functionality.

 To monitor and prevent any fraudulent activity and protect the security of our Site.

 To comply with legal obligations and enforce our terms and conditions.

 3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or UK, our legal basis for processing your information is:

 Your consent (e.g., for sending marketing emails).

 The performance of a contract with you (e.g., processing your payment to deliver a product).

 Our legitimate interests (e.g., analyzing Site usage to improve our services), provided they are not overridden by your rights.

 Compliance with a legal obligation.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

 Service Providers: We share information with thirdparty vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service. These providers are obligated to protect your data.

 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.

5. Cookies and Tracking Technologies

Our Site uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our Site.

 Types of Cookies We Use:

 Essential Cookies: Necessary for the Site to function and cannot be switched off.

 Analytical/Performance Cookies: Allow us to count visits and traffic sources to measure and improve performance.

 Functionality Cookies: Enable enhanced functionality and personalization.

 Targeting Cookies: Set by our advertising partners to build a profile of your interests.

 Cookie Management: Most web browsers allow you to control cookies through their settings preferences. However, limiting essential cookies may affect your ability to use our Site.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

 Access: The right to request copies of your personal data.

 Rectification: The right to request that we correct any information you believe is inaccurate.

 Erasure ("Right to be Forgotten"): The right to request that we erase your personal data.

 Restrict Processing: The right to request that we restrict the processing of your personal data.

 Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you.

 Object to Processing: The right to object to our processing of your personal data.

 Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us using the details at the end of this policy.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill legal, accounting, or reporting requirements.

8. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

*Addendum for Phone/SMS

Updates for Terms and Conditions

SMS Message Details:

Synchronized AI LLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

- Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
- Data Usage: We use your data solely for sending messages regarding customer support and notifications.    
- Data Security: We protect your data with secure storage measures to prevent unauthorized access.
- Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
- MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
- Messages are recurring, and message frequency varies.
- Contact Synchronized AI LLC at +12254173988 or
[email protected] for HELP or to STOP receiving messages.
- Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to
[email protected] or +12254173988. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
- You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website. We are here to help you.
- Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Synchronized AI LLC will not sell, rent, or share the collected mobile numbers.
- All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.

Sender identification is available.

Our opt in policy is done over phone with staff. We state by providing your phone number and you are agreeing to receive texts, you consent to receive texts messages from Synchronized AI LLC regarding customer care. You can opt out at any time. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message and data rates may apply. You can reply STOP at any time or HELP for assistance. Learn more about our business online at https://synchedai.com. No Mobile opt-in information will be shared with third parties. Our Privacy Policy is available at https://synchedai.com/privacy-policy and terms and conditions are available at https://synchedai.com/privacy-policy.

You may receive up to 20 messages a month. You may receive 5 text a week. Message frequency varies based on your account activity. Message and data rates apply.

Sender Identification:

This Privacy Policy is issued by Synchronized AI LLC, the operator of synchedai.com.

User Instructions

Text STOP to unsubscribe

Text HELP for assistance

Privacy Policy Additions:

No Sharing for Marketing: We do not share your personal or mobile information with third parties for marketing or promotional purposes, even with your consent.

Contact Information: If you have any questions or concerns about this Privacy Policy or our practices, please contact us at synchedai.com or 225-417-3988.

No Data Transfer: We do not transfer your personal information to any external organizations under any circumstances, even with your consent. We have strict technical and organizational measures to prevent unauthorized access, disclosure, or sharing of your data.

Opt-Out Rights: To opt out of future SMS communications, text STOP or UNSUBSCRIBE at any time

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

 Email: [email protected]

 Contact Form: synchedai.com/contactus

 Postal Address: 1765 O'Neal Lane Baton Rouge, LA 70816